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How long is processing, shipping, and handling?Experience swift service with Notorious Beauty Co shipping services! Processing your order takes 2-3 business days, Monday through Friday. If you order on Friday, expect processing on the next business day, Monday. We offer Free Express Shipping with delivery in 2 to 3 business days through USPS. From the moment you place your order, we're dedicated to ensuring your hair extensions reach you promptly, so you can enjoy your new look sooner!
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When will my tracking number start to update?After receiving your tracking email, please note that Shipping Activity will be visible after 24 hours. To track your package, visit www.USPS.com, your tracking number will be sent to your email. If you can't find it in your inbox, check your spam folder. If you haven’t received a tracking number within 48 hours days of placing your order, feel free to reach out to our dedicated customer service team at notoriousbeautycompany@gmail.com We are here to assist you and ensure a seamless delivery experience.
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Can I maker changes to my order?To ensure swift delivery, our orders are processed daily, and once payment is complete, changes cannot be made to your order. We prioritize efficiency in processing to expedite shipping. Please review your order carefully before completing the payment to ensure all details are accurate. If you have any concerns or questions, please contact our customer service team for assistance.
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May I return my order?Yes, we are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS within you receiving your order. We find that we have very low return rates and we are proud of the high-quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with! You must contact us first before refunding your package at 678-206-6712 During Business Hours within the seven (7) day return period. All Notorious Hair Extensions must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Kendra's Boutique hair seal on the bundle has been broken! Please attach a note inside your package including your order number and reason for return! You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Notorious Hair Collections will not be responsible for lost returns. We recommend that you DO NOT use UPS to send your return as they charge very high brokerage fees to clear the parcel which we will not be responsible for.
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